TERMS + CONDITIONS

Our Terms and Conditions are the backbone of our business and how we remain sustainable in this climate. We kindly ask those who do not agree with our Terms and Conditions to not access Yogaventures Studio or Website as we cannot make exceptions regardless of circumstance.

Terms of Use and Service


  • This website is operated by Yogaventures and provides information, tools, products and services. Please read through our terms thoroughly. By continuing to access Yogaventures website, studio or events you are automatically agreeing to comply with and be bound by the following terms.
  • If you do not agree with these these terms and conditions, you should not access Yogaventures Studio or Website.
  • Yogaventures reserves the right to make changes and modification to the site, products, services, prices, policies, terms, conditions at any time at our discretion without notice. You should familiarise yourself with these Terms and Conditions and check for updates regularly. Your use of the site will be deemed as irrevocable acceptable of any revisions.
  • Whilst we will make every effort to provide you with up-to-date information, we do not guarantee the accuracy, completeness, reliability or timeliness of the Website or any reports or services provided through it, and we are not obliged to update the Website or correct any inaccuracies, which may become known to us.
  • You must not access or use the Website (i) in a way that violates these terms; (ii) for unlawful activities or purposes; (iii) in a way that is fraudulent, inaccurate, false, misleading or deceptive; (iv) in a way that violates any applicable law (including, without
  • limitation, applicable privacy laws); or (v) in a way that infringes the rights of any other person.
  • Any unenforceable or void provision, or part thereof, may be severed from these Terms and Conditions without affecting the validity of the remaining provisions.
  • These Terms and Conditions shall be governed by the laws of Queensland, Australia, and the parties submit irrevocably to the authority of courts having jurisdiction in Queensland, Australia.
  • These Terms of Use are to be governed by and construed in accordance with the laws of the State of Queensland, Australia. If any term of these Terms of Use conflicts with the provision of any legislation of the Commonwealth of Australia or any State, that legislation will prevail. This Website may be accessed from outside Australia. We make no representation that the Content available through this Website complies with the laws (including intellectual property laws) of any country outside Australia. If you access this Website from outside Australia, you do so at your own risk and you are responsible for ensuring compliance with all laws in the place where you are located.
  • We are able to novate, assign, sub-licence or otherwise transfer our rights and obligations under these Terms and Conditions to a third party nominated by us provided the third party continues to fulfil its obligations to you under these Terms and Conditions. You agree that where we do so, the new party will assume our rights and obligations under these Terms and Conditions (in whole or in part) and you will release us from those rights and conditions under these Terms and Conditions.
In these Terms and Conditions, we use the following definitions:
  • “Yogaventures”, “us”, “we”, “our”, all means jointly and severally Yogaventures Pty Ltd (ACN 637692427)
  • “Representatives” means Yogaventures’ directors, officers, contractors, employees, consultants, partners, advisors, or other affiliates.
  • “Terms and Conditions” means this agreement.
  • “Student” means a person with a Student Pass or Membership.
  • “Student Membership” means a membership that is obtained by a person in order to have access to a Studio and Classes.
  • “Studio” means a physical premises operated by Yogaventures and providing various goods and services, including without limitation the Services.
  • “Services” means yoga, pilates and associated fitness services.
  • “Class” means a physical exercise class held at the Studio which provides yoga, pilates or fitness instruction.
  • "Class Schedule” means, for each Studio, a schedule for the conducting of Classes implemented by us from time to time.
  • “You” means you, a person who either: has a valid Student Membership; Enters any Studio, regardless of any Student Membership status; uses the Yogaventures website, regardless of any Student Membership status.




Payments


  • In our Studio and on our website we accept credit card and debit card as payment. We does not accept American Express. We do not accept cash.
  • All prices are in AUD and include all Australian goods and services taxes where applicable.




Workshops


Workshop Cancellation Policy

  • Yogaventures Workshop Cancellation Policy is in place as a courtesy to our staff, clients and so that we can run a sustainable business and continue to share these beautiful experiences with you and others. If you have booked to attend a workshop and wish to cancel your attendance, our cancellation policy takes place as per below. Workshop cancellations must be done via Mindbody and will not be accepted by phone, email, social media or any other method other than Mindbody. We realise some extenuating circumstances may occur outside of your control. However, we cannot make exceptions regardless of the circumstance whether it be change of mind, user error, illness, injury, pregnancy, family emergency, work commitment, change of financial circumstance, change of address, weather, unsuitability or any other reason. Please be mindful of this when accessing our website and booking system. Furthermore, Yogaventures does not offer refunds returns, refunds, exchanges, extensions or transfers for workshops.
    • Early Cancel - If workshop is cancelled seven (7) days or more before the event, this is considered an early cancel and an account credit will be credited to Mindbody account.
    • Late Cancel - If workshop is cancelled within seven (7) days of the event, this is considered a late cancel and no account credit is offered.
Workshop Changes by Yogaventures
  • We do our best to work with participants and make sure all workshops run smoothly and as promised. On the rare occasion when we need to make changes to a workshop such as venue, date, teacher, or any aspect of the workshop due to unforeseen circumstances deemed necessary by our team, leaders, teachers or partners, we reserve the right to do so any time before the event begins. If you choose to completely cancel your attendance based on the changes, our cancellation policy applies.
Workshop Cancellation by Yogaventures
  • We do our best to work with participants and make sure all workshops run smoothly and as promised. On the rare occasion when we need to cancel a workshop deemed necessary by our team, leaders, teachers or partners, we reserve the right to do so anytime before the event begins. In the event that we need to cancel a workshop due to unforeseen circumstances we will offer offer a credit or a full refund of any and all payments made to Yogaventures.




Online Studio


  • If you wish to cancel your subscription with Yogaventures Online Studio you can do this by logging in to your account via http://online.yogaventures.com.au.
  • It is the subscriber's responsibility to ensure there are sufficient funds available on their nominated credit card to cover applicable subscription fees. If a payment is declined for any reason, subscribers will not have access to Yogaventures Online Studio until due payment has been settled. Yogaventures Online Studio may attempt to process due payment in the following days. Subscribers will be sent an automated email notification of each unsuccessful attempt.
  • Yogaventures is in no way responsible for additional fees that a holder may incur from their bank in relation to processing paymentfor subscriptoins. Bank fees lie between you and your bank.
  • Yogaventures Online Studio does not offer refunds for subscriptions, plans or payments due to the nature of the digital goods. No refunds will be offered whether it be due to change of mind, change of financial circumstance, technical issues, forgetting to cancel your subscription or any other reason.
  • The holder agrees to the terms and conditions of our third party biller, Stripe. Please note in the rare circumstance that a refund outside our regular Terms and Conditions is offered, it will be offered at our own discretion and is subject to a non-refunable fee of 2.93%. All refunds are processed via our third party biller, Stripe, and stripe unfortunately do not refund this fee. If subscriber wishes to discuss this further it must be discussed with Stripe.




Copyright Policy


  • The Yogaventures website and brand is unique to Yogaventures. We take pride in our work and protecting our individuality.
  • Unless otherwise indicated, Yogaventures owns all copyright of the material on the website. This may include but not limited to copyright, data, text, software, articles, blogs, vlogs, videos, images, graphics, photographs, trademarks, logos, interfaces, audio clips, digital downloads and other intellectual property (Content) on the website are the exclusive property of Yogaventures and are protected by Australian and international copyright laws. Except for viewing the content for your own personal non-commercial use, Yogaventures does not grant you any rights to use or sell the website or content for any other purpose unless it expressly consents in writing.
  • Yogaventures respects intellectual property of other organisations. If you believe you work has been copied in a way that constitutes copyright infringement, please email Yogaventures immediately so we can work together for a prompt resolution.
  • This Website may contain links to other sites over which we have no control. Those links are provided for your convenience only, and we are not responsible for their use, effect or content.




Release and Permission


  • By agreeing to the terms outlined here and elsewhere on the Yogaventures website I hereby grant permission for Yogaventures to the rights of my image, video or likeness if captured at a yoga event hosted by Yogaventures. I understand that my image may be edited, copied, exhibited, published or distributed and waive the right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of my image or recording. I also understand that this material may be used in diverse commercial settings within an unrestricted geographic area. Photographic, audio or video recordings may be used for the following purposes: commercial presentations, online music video platforms (YouTube, Vimeo, etc), television or broadcast media distribution, social media. By signing this release I understand this permission signifies that photographic or video recordings of me may be electronically displayed via the Internet or in the public business settings.
  • By registering or booking for an event hosted by Yogaventures I agree to receiving marketing emails following the event which may include but are not limited to; follow up email, announcement emails, newsletters.




Privacy


  • ​​​​​​Yogaventures complies with the Privacy Act 1988 (Cth) (Privacy Act) and the applicable Privacy Principles in the Privacy Act when handling personal information.
  • We take the protection of your personal information seriously. Personal information includes any information or opinion, whether true or not, about a person who is identified or whose identity can reasonably be established.
  • When you purchase or make a booking on this site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
  • When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for our expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us.
  • Your personal and payment information security is highly important to us. We take website and credit card security extremely seriously and have in place security measures that provide protection. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all requirements and implement additional generally accepted industry standards. If you have any questions about this Privacy Policy, or if you wish to request access to your personal information, correct or update your details or raise any privacy concerns you may have, please contact us at hello@yogaventures.com.au.
  • If you have any questions about our Privacy Policy, or if you wish to request access to your personal information, correct or update your details or raise any privacy concerns you may have, please contact us at hello@yogaventures.com.au.




Liability, Release, Waiver and Indemnity


  • Yogaventures and its Representatives will not be liable and excludes all liability under these Terms and Conditions, in tort, statute or in any other way for all injury, illness, damage or loss of any kind whatsoever directly or indirectly sustained by you in relation to a Student Membership, participating in any Class or otherwise entering the Studios.
  • Your use of, and reliance on, this Website (including all Content) is entirely at your own risk, and we exclude our liability to you (including because of our negligence) for all types of loss resulting from your use of or reliance on this Website (including all Content),
    however incurred, including (without limitation) for any lost profit, lost opportunity, lost revenue, lost data, losses resulting from security failure or computer viruses, or any indirect or consequential loss, resulting from your use of this Website or the Content.
  • You indemnify us against any loss or damage we suffer (including any claim made by a third party) arising from or in connection with your breach of these terms or the terms and policies it incorporates by reference, or your violation of any law or the rights of any third party.
  • You hereby release Yogaventures and its Representatives from all claims relating to a Student Membership, participating in any Class or from otherwise entering the Studios.
  • In the event that these Terms and Conditions are not enforceable for any reason, then our maximum aggregate liability arising from or relating to any claim by you, howsoever arising shall not exceed the membership fees paid by you to us during the past twelve (12) months.
  • You hereby indemnify Yogaventures, and its Representatives, from all direct, reasonable and quantifiable loss or damage suffered by Yogaventures and/or its Representatives.
  • The contents of this site such as text, articles, blogs, vlogs, videos, images, graphics, audio clips, digital downloads, online yoga classes, other material and yoga events hosted by Yogaventures employees and it's users are for informational and entertainment purposes only. This content is not intended to replace or substitute professional, legal, medical, health, counselling, psychological, nutritional or fitness advice, recommendations, diagnosis, therapy or treatment. Always seek the advice of your qualified healthcare provider with any questions or concerns you have regarding your medical condition before undertaking any new program, diet, regimen. Do not disregard professional medical advice or delay in seeking it because of something you have read, seen or heard on this site. If you think you may have a medical emergency, call your doctor or emergency services immediately. Yogaventures does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on this site.
  • By accessing this website, attending the studio, and/or part taking in events with Yogaventures, Yogaventures employees or others appearing on emmaceolin.com you fully understand that your participation in the yoga program or other activities could be injurious to you health and you voluntarily assume all risks related to such activities. Although Yogaventures has taken reasonable steps ensure safety, you acknowledge that this activity has risks, including certain risks which cannot be eliminated without destroying the unique character of this activity. The same elements that contribute to the unique character of this activity can cause loss or damage to the Participant including accidental injury, illness or in extreme cases, permanent trauma, disability or death and also can cause damage to or loss of property. The following describes some, but not all, of those risks. Activities vary from trip to trip and may include but are not limited to: hiking, climbing in a wide variety of environments including on rock, swimming, snorkelling and surfing. Yogaventures events can involve travel to remote places, oftentimes many hours from medical facilities. Transportation, evacuations and medical care can be significantly delayed; communication can be delayed, limited or not available. Environmental risks and hazards include rapidly moving, deep or cold water; insects, snakes and predators, including large animals; falling and rolling rock; lightning, flash floods and unpredictable forces of nature, including weather which may change to extreme conditions without warning. Possible injuries and illnesses include hypothermia, frostbite, high altitude illnesses, sunburn, heatstroke, dehydration and other mild or serious conditions. Throughout the Teacher Training, participants are responsible for their own safety. I (the Teacher Training participant) acknowledge and understand that Yogaventures Teacher Trainings include risks of injury or death to participants. I understand the description above of these risks is not complete and that other unknown or unanticipated risks may result in property loss, injury or death. I agree to assume responsibility for the inherent risks identified herein and those inherent risks not specifically identified. I acknowledge that participation in this activity is purely voluntary, no one is forcing participation and participation is elected with full knowledge of the inherent risks. I (the Teacher Training participant) assume and accept full responsibility for any injury, death, loss of personal property, and expenses suffered as a result of those inherent risks and dangers identified above, and those inherent risks and dangers not specifically identified and as a result of my negligence in participating in this activity.
  • By agreeing to the terms outlined here and elsewhere on the Yogaventures website I hereby release and discharge my rights and claims for damages or liabilities that may occur as a result of participation on a Yogaventures event, including but not limited to damages as a result of unexpected occurrences including those from weather, local political situations, wildlife or uncontrollable acts of God, including the risk of death. I release Yogaventures including its owners, directors, employees, guides, yoga teachers and partners from liability for personal injury, illness, emotional damage, incurred travel expenses or property damage I may incur as a result of participation on this Teacher Training. For the benefit of everyone on your Teacher Training, Yogaventures reserves the right to accept or reject any participant at any time without liability, and in the event it determines, in its sole and exclusive discretion, that a participant is disruptive to the harmony of the Teacher Training, it may without any obligation to pay a refund or any other amount whatsoever, expel such participant from the Teacher Training. Yogaventures will carry no responsibility or liability for any participant who leaves the Teacher Training prior to its conclusion or for any activity undertaken by any participant which is not included on the Teacher Training itinerary.




Competition and Giveaway Policy


  • Terms and Conditions Compliance - By entering competitions/contests/giveaways hosted by Yogaventures all contestants agree to all specific rules, guidelines, terms or conditions outlined by Yogaventures, other affiliate companies, and their products/services.
  • Hosted By - All competitions/contests/giveaways hosted on the Yogaventures website or socials is hosted by Yogaventures. This contest is not sponsored, endorsed or administered by, or associated with Instagram or other social media accounts, unless otherwise specifically listed.
  • Location of Entrants - Entrants must be at least 18 years of age, unless otherwise stated.
  • Location of Entrants - Open to winner/s worldwide, unless otherwise stated.
  • Winner/s - Winners will be chosen at random. Entrants must send entries using the specific entry information and mode requested in the contest announcement. Yogaventures are not responsible for and will not consider incomplete or incorrect entries. Winner/s will be announced publicly on Instagram and informed privately via instagram message. Winner/s will have 72 hours to respond to private Instagram message with their name, email address and postal address. If winner doesn't respond within 72 hours they will forfeit the prize and prize.
  • Transfer / Credit / Refund / Extension / Substitution of Prize - Winner/s may not request transfers, credits, refunds, extensions or substitutions of any kind for any reason. If you cannot accept the prize as is the prize will be forfeited. We cannot make exceptions regardless of the circumstance whether it be sold out events, events not suiting scheduling, change of mind, illness, injury, pregnancy, family emergency, work commitment, change of financial circumstance, weather or any other reason.
  • Changes and Guidelines to Terms and Conditions - Yogaventures reserves the right to alter any rule, guideline, terms or condition at any time as they see fit.
  • Release - By participating in any competition offered on the website you release Yogaventures and/or the sponsor of the contest/sweepstakes/giveaway and their subsidiaries, affiliates, partners, employees, directors, agents, advertising agencies, and all other associated with the development and execution of any contest or sweepstakes, from any and against any and all injury, loss, or damage caused or claimed to be caused by your participation in the contest or sweepstakes and/or the acceptance, awarding, receipt, use and/or misuse of the prize, and you agree that these entities are in no matter responsible for any warranty, representation, or guarantee, expressed or implied, in fact or in law, relating to the promotion and/or the awarding of any prize. You hereby agree to hold Yogaventures and its affiliates, subsidiaries, licensees sponsors and assigns harmless from and against, and hereby waive any right to pursue, any claims of any nature arising in connection with the inclusion in, publication via or display on Yogaventures, or any other use authorised under these Terms, of any photo or information submitted to the website by you.




Teacher Training


Cancellation + Refund Policy

  • The non-refundable deposit is non-refundable for any reason
  • We strive to maintain a sustainable business so that we can continue to share these beautiful experiences with you. If you wish to cancel your spot in teacher training, our cancellation policy takes place as per below. We realise some extenuating circumstances may occur outside of your control. However, we cannot make exceptions regardless of the circumstance whether it be change of mind, illness, injury, pregnancy, family emergency, work commitment, change of financial circumstance, weather or any other reason.
    • Cancellation 90+ days prior to start date: 100% of payments refunded, less $500 deposit
    • Cancellation 60-90 days prior to start date: 50% of payments refunded, less $500 deposit
    • Cancellation under 60 days of start date: Payments + deposit is non-refundable
Travel Insurance
  • If you are attending an event that requires travel and accommodation, comprehensive travel insurance is 100% mandatory. It is the responsibility of each traveller to purchase travel insurance. It is imperative that the travel insurance policy covers participant for the location and dates of the event and includes cover for illness, injury, medical, natural disaster and cancellation. Please carefully consider which policy is right for you. Participants who are travelling to an event must take take out sufficient travel insurance in order to attend.
Changes to Event by Yogaventures
  • We do our best to work with participants and make sure all events run smoothly and as promised. On the rare occasion when we need to make changes to an event deemed necessary by our team, leaders, teachers or partners, we reserve the right to do so anytime before the event begins. In the event that we need to make a last minute changes to the venue, the date, the teacher, the itinerary, or any aspect of the event due to unforeseen circumstances (natural disaster, civil unrest, illness, death, closure, travel complications, or any other unforeseen circumstance) we will offer the following to our guests that do not want to attend based on changes:
    • Credit to use towards a future event which takes place within 12 months).
    • If you choose to completely cancel your attendance based on these changes, normal refund policies apply (see above).
Cancellation of Event by Yogaventures
  • We do our best to work with participants and make sure all events run smoothly and as promised. On the rare occasion when we need to cancel an event deemed necessary by our team, leaders, teachers or partners, we reserve the right to do so anytime before the event begins. In the event that we need to cancel due to unforeseen circumstances (natural disaster, civil unrest, illness, death, closure, travel complications, or any other unforeseen circumstance) we will offer a transfer to another event or a full refund of any and all payments made to Yogaventures.
Reimbursement for Travel and Additional Expenses
  • Yogaventures will not be liable for refunding or reimbursing additional expenses or damages incurred as a result of changes or cancellation. This is the responsibility of travel insurance. Participants will not be entitled to claim any additional amounts or seek any compensation from Yogaventures for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to airfares, airline taxes, accommodation, visa, passport, vaccination charges, gear purchases, ground transportation or travel insurance). Please note that we require travel insurance so that you can make a travel insurance claim and have your expenses reimbursed by your travel insurance.




General Studio Terms


  • You are required to treat all persons and property at the Studios with all due care and respect. Yogaventures reserves the right to refuse entry to, or eject you from, any of our Studios for any reason. We will refuse entry or eject you in the event that you are behaving in an anti-social, intoxicated, disorderly, aggressive, offensive or dangerous manner or in any manner which may threaten the security of our Students or other people at the Studios.
  • All Students must check in at reception before Class so Yogaventures is aware of your attendance.
  • You may be asked to present a valid photo identification (Australian driver’s licence, passport or proof of age card will be accepted) to reception staff upon entry to the Studios. We reserve the right to refuse entry to persons without suitable photo identification.
  • While we endeavour to deliver our services and classes in accordance with our Class Schedule. Class Schedules are subject to change or cancellation and we are not required to provide notice to you or such changes. We are not liable in any way to provide you with a refund, credit, transfer, or to offer compensation of any kind, for Classes that are not held in accordance with the Class Schedule, including without limitation any Classes that are changed or cancelled or any Instructors that are changed.
  • We reserve our right to change our opening hours at our Studios on any given day without notice to you.
  • Once a Class commences, the relevant studio door will be locked for security purposes. Students will not be permitted late entry to any Class under any circumstances as this can also be a health and safety issue. We recommend that you aim to arrive at least 15 minutes prior to the scheduled commencement time of a Class to avoid disappointment.
  • Students are strongly discouraged from departing Classes prior to their scheduled conclusion time as it is disruptive to the enjoyment of other Students attending those Classes.
  • We are not responsible in any way for the safekeeping of your personal belongings that you bring into our Studios. As such, we strongly recommend that you: Refrain from bringing any valuable personal belongings into our Studios, such as mobile phones, jewellery, personal devices, wallets, bags and purses; and bring only any personal belongings into our Studios which are absolutely necessary for you to possess for the duration of your visit.
  • You are not permitted to interfere or tamper with, steal, or cause loss or damage to, the personal belongings of another Student or persons at the Studios. If you do so, we may cancel your Student Membership and permanently ban you from entering our Studios.
  • All teachers at Yogaventures are qualified yoga and/or pilates instructors. We strongly recommend that you pay close attention to the direction provided by an instructor during any of our Classes to ensure that your risk of injury or discomfort while participating in a class is reduced.
  • By attending our Studios and participating in yoga and pilates practice, you will be performing physical activity and exercise which has an inherent risk of personal injury. Participating in yoga and pilates practice is done at your own risk. Yogaventures and its instructors are not medically trained and are therefore not qualified to assess whether Students are in good physical condition and/or that Students can engage in active or passive exercise without detriment to their health, safety, comfort or physical condition. Students are advised to seek medical advice prior to commencing any exercise program if they are in any doubt about their ability to engage in exercise. Participating in any form of exercise at our Studios is done entirely at your own risk. By attending the Studio and accessing this website you agree that you have no physical conditions or medical precautions which would adversely affect your ability to take part in the yoga program or other physical or cultural activities offered on yoga events by Yogaventures.
  • You must inform us and any instructors if there are any risks to your health by participating in yoga and/or pilates practice, including in a Class, such as if you have a pre-existing injury, illness, muscle soreness/discomfort or are pregnant, prior to commencement (a “Medical Condition”). Where you have a Medical Condition, we strongly recommend that you seek approval from a medical practitioner to participate in any of our Classes. Participating in any form of exercise at our Studios with a Medical Condition is done entirely at your own risk.
  • You acknowledge that our instructors may use tactile cueing and adjustment methods, or make physical contact with you for correction purposes in order to ensure that your yoga or pilates practice is undertaken in accordance with known practice methods, during Classes. The use of the Practice Methods is designed to maintain a safe yoga and pilates experience for you, deepen your learning of yoga and pilates, and to grow your capabilities for yoga and pilates practice. Participating and engaging in Practice Methods is done entirely at your own risk.
  • Students are required to wear appropriate attire for physical exercise at all times while visiting our Studios, and must refrain from wear clothing which contains offensive prints or designs.
  • Smoking is prohibited inside and out the front of our Studios at all times.
  • All who attend the studio must be over the age of 18 years old, unless attending a child-specific yoga event in which case a parent/guardian must be present




Gift Cards via Mindbody


  • Gift Cards can be used for yoga classes, courses, workshops and other events at Yogaventures.
  • Gift Cards are valid for 12 months from the date of purchase.
  • Gift Cards are not redeemable for cash.
  • Gift Cards are not transferable.
  • Yogaventures does not offer refunds, transfers, suspensions or extensions on Gift Cards for change of mind, injury, illness, change of address or any other reason. All purchases are final.
  • We accept no responsibility if a card is lost, stolen, destroyed, or used without your permission.
  • Gift Cards may be purchased online or in the studio.




Classes, Passes and Memberships


Cancellation and No Show Policy Our Class Cancellation and No Show Policy is in place as a courtesy to our staff and other students. Nobody likes fees however we feel this is only fair as our class sizes are limited. If you have booked to attend a class and wish to cancel your attendance, this must be done via Mindbody three (3) hours or more before the class start time to avoid penalty fees. Cancellations will not be accepted by phone, email, social media or any other method other than MindBody. If a student is a Late Cancel or No Show, this class will be forfeited and a non-negotiable $5 fee will be charged. Fees are automatically applied to card on file or, when this is not possible, added to students accounts and entitlement to book and attend any classes is suspended until this fee has been settled. Students who are attending our studio for the first time will receive their first fee waived as a courtesy (keep in mind this only happens once!). Students who are on unlimited memberships will receive one (1) waivable fee every calendar month (keep in mind these don't accumulate). As a tip to students who are unsure if they want to attend a class or not, we recommend only making a booking once you’re 100% sure you can attend. This will avoid any fees and make the experience smoother and more enjoyable for everyone. Waitlisting for Classes If the class you wish to attend is fully booked, please add yourself to the waitlist. If a spot pops up, you’ll be automatically added to the class and will receive an email to confirm an hour or more before class starts. Majority of the time you’ll be in luck due to other client cancellations. If you add yourself to the waitlist, just be sure you’re 100% keen and willing to attend as our Cancellation and No Show Policy still applies once you’re added to the class. Yogaventures is not responsible if you miss your notifications. Intro Offer First Class $1

  • First Class $1 is strictly available to new students only who are attending the Studio for the first time. Only one per person. Students who have practiced at Yogaventures previously are not eligible.
  • For clients who live locally within 20km of studio only. Must present licence or other proof of address upon arrival.
  • Pass must be used within 7 days of purchase date
Intro Offer 30 Day Pass
  • Activation date begins from the date of purchase
  • 30 Day Intro Offer Offer are strictly available to new students only who are attending the Studio for the first time. Only one per person. Students who have practiced at Yogaventures previously are not eligible.
  • Unlimited access to regularly scheduled Classes only
Intro Offer 10 Day Holiday Pass
  • Activation date begins from the date of purchase
  • Unlimited access to regularly scheduled Classes only
  • Holiday Passes can be purchased as many times as you like
  • Holiday Passes are exclusively for personal use only and are non-transferrable and must not be sold, traded, gifted, shared, provided or otherwise transferred to any other person at any time. Anyone engaging in any of these activities, does so expressly without the consent of Yogaventures. This will result in permanent cancellation of their pass(es) without any refund and ban from visiting any Yogaventures Studios.
Class Passes
  • Class Passes are valid for regularly scheduled Classes only
  • Activation date begins when you first book attendance to a Class
  • Class Passes must be used by their expiration date
  • Class Passes are exclusively for personal use only and are non-transferrable and must not be sold, traded, gifted, shared, provided or otherwise transferred to any other person at any time. Anyone engaging in any of these activities, does so expressly without the consent of Yogaventures. This will result in permanent cancellation of their pass(es) without any refund and ban from visiting any Yogaventures Studios.
Membership General Terms
  • Memberships have unlimited access to regularly scheduled Classes.
  • Membership must meet specified minimum term. If you wish to cancel your membership before your contract ends, a payout fee of 50% of remaining contract balance will apply.
  • Membership will automatically continue after the minimum term unless Yogaventures is advised by the Student to cancel.
  • Membership activation date begins from the date of purchase.
  • Memberships are exclusively for personal use only and are non-transferrable and must not be sold, traded, gifted, shared, provided or otherwise transferred to any other person at any time. Anyone engaging in any of these activities does so expressly without the consent of Yogaventures. This will result in permanent cancellation of Membership, payout fee, and ban from visiting any Yogaventures Studios.
  • Please note Yogaventures may sometimes change terms and conditions, class schedule, teachers, opening and closing hours, services, facilities or fees and does not offer reductions, refunds, extensions, credits or transfers on Memberships for any reason.
  • Membership fees will be charged fortnightly in advance for the following period via a third party payment provider (Ezidebit). The fee for Membership is agreed upon when signing up. Yogaventures guarantee to fix the agreed fortnight payment amount for the life of your agreement, even if the advertised price changes.
  • It is the Student’s responsibility to ensure there are sufficient funds available to cover applicable Membership fees.
  • If a payment is declined for any reason, a non-negotiable $5 fee will be passed onto the Student and entitlement to book or attend classes is suspended until all payments have been settled.
  • Students will be permitted three (3) days to resubmit payment for declined AutoPays and after 3 days if no payment is successfully received, Ezidebit with automatically attempt to process due payment.
  • Yogaventures reserves the right to try for this payment until it is successful. For every attempt failing, this will attract an additional non-negotiable $5 fee.
  • If the debit from the nominated bank account or credit card for a Membership fees fails after attempts lasting a period of 2 weeks or more, Yogaventures may in its absolute discretion cancel the Membership and a payout fee fee will apply.
  • To avoid additional charges or disruption to your service please contact Yogaventures and let us know if you require an alternative payment arrangement or need to alter your payment schedule.
  • Yogaventures is in no way responsible for additional fees that a Student may incur from their bank in relation to processing payment of fees for Memberships. Bank fees lie between you and your bank.
  • By singing up for a Membership the Student agrees to the terms and conditions of Yogaventures and our third party biller, Ezidebit. The terms and conditions form a binding legal contract and are emailed to Student upon commencement of contract.
Membership Cancellation Terms
  • Membership cancellations can be made outside minimum term of contract.
  • If you wish to cancel your membership before your minimum term of contract this will attract a break contract fee of 50% of remaining contract balance.
  • Cancellation requests must be made via Mindbody or the Membership Cancellation Request Form.
  • Cancellation requests must be made at least three (3) business days in advance of your nominated cancellation date.
  • Cancellations will not be accepted via telephone, in person, social media, email or any other method.
  • Please note we are unable to backdate cancellations and any membership payments during this noticed period are non-refundable.
  • All account debts must be settled before cancellation of membership, this includes all late cancellation and no show fees incurred
  • Cancellation of your Membership means that you will forfeit your secured membership rate.
  • Following Membership cancellation, students will be notified by email.
Membership Suspension Terms
  • If you’re heading to Bali, unwell or just have a busy couple of weeks ahead you’re welcome to suspend your Membership.
  • Complimentary suspensions are provided after the minimum commitment period.
  • Suspensions within the minimum commitment period are charged at $5 per week for any reason.
  • Suspension requests must be made at least three (3) business days in advance of your nominated suspension date.
  • Yogaventures is unable to backdate suspended Memberships and any Membership payments during this noticed period are non-refundable.
  • Suspension requests must be made via the Suspension Request Form on our website and will not be accepted via telephone, in person, social media or email.
  • All account debts must be settled before suspending Memberships. This includes all late cancellation and no show fees incurred.
  • Following the end of your requested suspension period, Membership payments will automatically be reactivated and students will be notified by email.
Returns Policy Yogaventures does not offer returns, refunds, exchanges, extensions or transfers whether this be due change of mind, user error, injury, illness, pregnancy, change of address, change of financial circumstance, or unsuitability. Please be mindful of this when accessing our website and booking system.




Studio Hire


Bookings

  • A 50% deposit of the total booking fees is required to secure a booking
  • The deposit will be credited against your final account which is due 14 days prior to the booking date/event.
  • Should a deposit not be received in this time and we haven’t heard from you, we will open the room up for other bookings
  • The final payment is due no later than 14 days prior to your event
  • We require a minimum 2 hour booking period
Cancellation Policy
  • Cancellations made more than 14 days before the booked date will incur a 25% cancellation fee
  • Cancellations made 14 days or less of the booked date will incur a 50% cancellation fee
Payment Yogaventures will send through an invoice which can be paid via credit card (3% fee) or electronic funds transfer (EFT). Changes to your booking Please ensure that you provide written notice of any changes to your original booking. We will endeavour to do our best to accommodate any changes. Noise Should you book our studio please be mindful that we have other professional practitioners that hire a separate room in our space, please be considerate of noise whilst on premises and when entering and exiting the building. Usage, Damage, Missing Goods and Insurance You, the guest teacher/practitioner, are responsible for any and all damages and missing goods caused to the Yogaventures premises or equipment during your booking by any of your participants. Yogaventures does not accept responsibility for the loss, theft or damage to any guest teacher/practitioner or participant’s equipment at the premises. Guest teacher/practitioners should ensure that their own insurance covers professional liability as appropriate. Cleanliness It is your responsibility to maintain cleanliness of the hired rooms and any equipment you use, which includes putting all the mats and props/equipment back in their original place. As this is a working Yoga studio, classes run at various times of the day and the rooms need to be put back into their original state so that the next class can be run without there being any cleaning/moving or setting up required by the incoming teacher. If the room/s are not left clean and tidy as per the above, this will attract a minimum one hour charge as a cleaning fee. Equipment The use of all available props and equipment at the studio is covered in the room hire booking fee. Studio Access The studio is not always open during normal business hours and there isn’t always someone on site. Please confirm your arrival time with the Studio Manager/Owner during the booking period. The Studio Manager will make arrangements with you for access to Yogaventures for the period of your event and advise you of the appropriate opening/closing procedure. Marketing & Administration All marketing and administration of your event is the responsibility of You, the guest teacher/practitioner. The room hire rate does not include access to the Yogaventures database and we are not responsible for the promotion of your event. It is your responsibility to drive awareness of your event and secure guests to attend.





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YOGAVENTURES COOLANGATTA

1A/40 GRIFFITH ST COOLANGATTA Q

FAQ | TERMS + CONDITIONS

HELLO@YOGAVENTURES.COM.AU